Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Delivery: 5–7 business days

Express Delivery: 2–4 business days (Prepaid orders)

Delivery delays can occasionally occur due to courier issues or unforeseen circumstances.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email with a tracking number once your order has shipped. The tracking number will be active within 24 hours.

Cash on Delivery (COD)

COD is available on selected pincodes. Additional charges may apply.

International Shipping

We currently ship only within India

Damages & Issues

If your order arrives damaged or defective, please contact us immediately at [protouchcare1@gmail.com] with your order number and pictures of the product. We will evaluate the issue and make it right.

Returns & Refunds

For details about returns, please check our [Return Policy Page].

Contact Us

If you have any questions regarding shipping, please contact us at:

📧 [protouchcare1@gmail.com]